Emergency and crisis support services for children, young people and families in Southampton. Includes NHS 111, Samaritans and out-of-hours social care contacts for immediate assistance.

If you or someone you care for is in immediate danger, call 999.

NHS 111 – urgent medical or mental health support
111

Samaritans – 24/7 emotional support
116 123

Emergency Duty Team (Out of Hours Social Care)
https://www.southampton.gov.uk/contact-us/emergency-out-of-hours/

023 8023 3344

Parenting a child or young person with SEND can be demanding, and many parent carers experience stress, anxiety or burnout. This section signposts to mental health support, wellbeing services and local organisations in Southampton that support parent carers who are feeling overwhelmed and need help for themselves.

• Mind

• Samaritans – Provide a listening ear to anyone who is struggling with any aspect of their lives. They are open 24/7. There are a range of ways you can contact/ communicate with them. Please don’t struggle in silence. 

• NHS 111

Support for children, young people and parent carers who may be struggling emotionally.

CAMHS (Solent NHS Trust)
Specialist mental health support for children and young people.
🔗 [Insert link]

No Limits
Counselling and support for children and young people.
🔗 [Insert link]

Re:Minds
Peer support for families of neurodivergent children.
🔗 [Insert link]

Mind (Southampton)
Mental health advice and local support.
🔗 [Insert link]

NHS 111 (Press 2)
Urgent mental health support.
📞 111

Advice and guidance for parents navigating school concerns, SEND provision and Education, Health and Care Plans (EHCPs) in Southampton. Includes information about SENDIASS, the 0–25 SEND Team, legal advice services and local support available to families.

SENDIASS

• IPSEA

• Contact

• Southampton SEND Team

• Local Offer

• Cerebra
• SOS!SEN?

• OAP

• School Nursing

• MHST

• ND MDT

• transport

If you need help with school, EHCPs or education rights, these organisations can support you.

SENDIASS (Southampton)
Free, impartial advice about education, health and care matters.
🔗 [Insert link]

Southampton SEND Team (0–25 Service)
The council team responsible for EHCPs and SEND provision.
📧 0-25service@southampton.gov.uk

IPSEA
Independent legal advice about SEND law and EHCPs.
🔗 [Insert link]

Contact
Advice and support for families with disabled children.
🔗 [Insert link]

Neurodiversity Team (ND Team)
Information and early support linked to neurodiversity pathways.
🔗 [Insert link]

Southampton Local Offer
Information about SEND services, support and entitlements in the city.
🔗 [Insert link]

Practical help for families needing support in the home, including children’s social care, short breaks, direct payments, occupational therapy and home adaptations. This section outlines services available in Southampton to support disabled children and their families day-to-day.

• Children’s Social Care (0–18)

• Jigsaw (Short Breaks)

• Direct Payments

• Early Help

• sleep – healthy together

• Home adaptations (Disabled Facilities Grant)

• Occupational Therapy

• Continence services 

• Community nursing 

• Southampton Family Trust – They provide a range of services to improve family stability. They run various course about improving relationships with teens. Promote a culture which accesses support at early stages, rather than at crisis point

Challenging Behaviour Foundation -Making a difference to the lives of people with severe learning disabilities whose behaviour challenges.

Practical support to help you manage day-to-day life at home.

Children’s Social Care (Southampton)
Assessment and support for disabled children and their families.
🔗 [Insert link]

Short Breaks (Jigsaw)
Short break services to give families time to rest and recharge.
🔗 [Insert link]

Direct Payments
Funding that allows families to arrange their own support.
🔗 [Insert link]

Early Help (East, Central & West)
Support for families experiencing challenges at home.
🔗 [Insert link]

Occupational Therapy & Home Adaptations
Assessment and support with equipment and home changes.
🔗 [Insert link]

Respite –

Mencap

Rose Road

support buddies

Enham trust ?

Financial advice and support for families of children with SEND, including benefits guidance, grants, cost of living support and debt advice. Includes local Southampton services and national charities offering practical help.

• Citizens Advice

• Family Fund

• Turn2us
• step change
• christains against poverty

• Scope

• Food banks

• scratch 
• energy grants

• Council Cost of Living Support

• Food bank vouchers from Southampton City Mission – We are able to make referrals to Southampton City Mission food bank. Please click the link to apply for a food bank voucher. We only need a few basic details. Please don’t struggle. https://lamplight.online/in/yrsfj/6e1a4b5d2f5b2f6ab8f84716708b9e017a8431d9a0c8b3ab2fcc251a3dea2f90

Practical financial advice and support.

Citizens Advice Southampton
Free advice on benefits, debt and housing.
🔗 [Insert link]

Family Fund
Grants for families raising disabled children.
🔗 [Insert link]

Scope
Advice about disability benefits and financial support.
🔗 [Insert link]

Turn2Us
Grants and benefits checker.
🔗 [Insert link]

Southampton City Council Cost of Living Support
Local financial support and hardship help.
🔗 [Insert link]

Find inclusive activities, sports clubs and social opportunities for children and young people with SEND in Southampton. This section signposts to local groups, SEND-friendly sessions and community activities that help young people build confidence, develop skills and connect with others.

Level Water (Swimming)

wheelchair basket ball 

saintsability football 

?Milbrook pan disability football team

Support for parent carers in Southampton, including peer support groups, wellbeing services and practical advice. Recognises the importance of parent carer mental health and access to local support networks.

• Unpaid Carers Southampton

• Young Carers

• Early Help

• Peer support groups

• yellow door?

Unpaid Carers Southampton
Support, advice and social opportunities for carers.
🔗 [Insert link]

Early Help
Family support including parenting and wellbeing advice.
🔗 [Insert link]

Southampton Parent Carer Forum
Peer support, workshops and signposting.
📧 chair@sotonpcf.org.uk

easyread

Nights away – Carer hotel stays

Every child and young person is different. This section includes trusted information about a range of additional needs and conditions.

Breakout Youth

NCDS

Re:Minds – Re:Minds – Supports families whose children/young people have Autism, ADHD or other neurodiverse needs and/or mental health needs – with or without a diagnosis. They run various support groups including a specific crisis care one. They offer a range of services and workshops parents can attend. 

SASS

Neurodevelopmental Differences

• Autism

• ADHD

• Dyspraxia

• Sensory processing differences

Hearing & Vision

• Deafness

• ncds
• hearing dogs for the deaf 
• hearing test link 

• Visual impairment

• MSI (Multi-Sensory Impairment)

• VICTA
• Southampton sight
• Open Sight
• Guide dogs for education
• Clear vision

Physical & Medical Needs

• Cerebral palsy

• Epilepsy

• Mobility needs

• Medical equipment support

• wheelchair services
• OT self referral

Continence & Bowel Support

• Continence services

• Bowel and bladder support

• School toileting issues

• eric 
• link from Racheal

Communication & Language

• Speech & Language

• Makaton

• Communication tools

Information and support for young people exploring identity, relationships, puberty and belonging. Includes trusted organisations offering guidance on LGBTQ+ support, healthy relationships and emotional wellbeing.

Gender & Sexuality

This may help – Have a range of self help videos for families on a range of topics including

• Childrens mental health
• Eating disorders  
• Gaming and Online safety
• School avoidance 
• https://thismayhelp.me

Youth options

Kooth

Young minds

Young carers 

Siblings

Honey pots

Over the wall